FAQ

1. Q: Do you provide samples? is it free or extra ?

    A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

2. Q:  How long is your delivery time?

    A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

3.Q: How can I get a tracking number of my order that has been shipped?

   A: Whenever your order is shipped, we will be sent to you the same day with all the information concerning this shipment as well as the tracking number.

4.Q: Why can’t stainless steel be plated?

   A: As general rule, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.

5.Q: Is it possible to have two-tone plating on the same item (Gold / Nickel plating is all right?)?

   A: Yes, two-tone plating is doable. But if you plan to make an order with such process.

6.Q: You are factory or trading company?

   A: We're a factory , so our price should be reasonable.